So, my account has been suspended on The Sims 3 forum and exchange.  All of my items I’ve made and uploaded have been taken off the exchange.

The sad thing is is the reason I was suspended. If anyone is familiar with The Sims 3 forum there is a person there, Aarin, who is extremely helpful with everyone. She even took the time to create this amazing thread full of information and answering questions.

Well, I decided to take it upon myself to start a thread petition to get her Help Compendium stickied on the front page of the General Discussion board. My idea panned out and the moderators gave her thread a sticky.

One day later after my post, and I got banned for it. Here is a copy of the email I received:

Dispute Termination of an Account

Discussion Thread

Response (Laura O.)
07/17/2009 01:06 PM


Your EA Account has been suspended due to a violation of our Terms of Service. This suspension not only restricts your access to The Sims, but also limits your access to any other EA online property.

The violation you are being suspended for can be found below (off-topic discussion):

Personally, I hate petitions. But I am in full support of getting Aarin’s help thread stickied for everyone to see. It is so full of useful information. Having it stickied may prevent a multitude of repeated thread posts, such as, Where is that hair? How do I upload? How do i… etc. If you are in agreeance, please respond to this thread. All Hail Aarin!]

If there are any further violations, your account can e

If you have any questions regarding this violation, we recommend you take a look at the EA Terms of Service by clicking on the link below:

If you have any general questions or concerns regarding this suspension, our support team is available to answer any questions you may have at the following address:

I am completely astounded by this. This makes absolutely no sense.

I wish someone would tell me how in hell this is off topic? I promoted someone’s good effort and this is what I get in return.

I’m just really pissed at this situation right now. It’s an injustice. However, I have no clue what to do about it. If anyone has an idea, I’m game. I have tried to appeal it, but so far no luck.


29 Responses

  1. i agree i had a post saying, Check out the site i made, i have created all the…… heres the link……. it was going great i was getting so much good feed back! Then two girls came in saying im spamming! then the next thing i new LOCKED my thred was locked!

  2. I was there with richie.
    We were sharing something Sim related instead of all the threads named, Daily Randomness and stuff like that. And they locked are thread.

  3. Dang, this is a really silly thing to be banned for. Sorry that you had to experience that.

  4. i feel sorry for wt u gt..

  5. Oh man! That is wrong is so many ways. At least you know why you got banned and you didn’t get that generic email that I got. I think you did them a favor making that thread. I refer people to Aarin’s sticky all the time. Besides you wouldn’t have had to do it if “they” were doing “their” jobs.

    • I did get a generic email. It said:

      Dear slinkyscrap,

      Your Electronic Arts account has been suspended for violating the Terms of Service for Electronic Arts Online.

      Violation: Service Disruption –Spamming
      Disrupt the flow of the webpage with vulgar language, off topic discussion, abusiveness or inputting large images so the screen goes by too fast to read, use of excessive shouting (all caps) in an attempt to disturb other users, “spamming” or “flooding” (posting repetitive text).

      You can read the Terms of Service for Electronic Arts Online by going to the following web address.

      If you feel that this is unwarranted, or if you wish to dispute the claims of this email, please submit a dispute form by using the following link:

      The Electronic Arts support team is available at should you have any general questions or concerns about the rule or its enforcement in the game, as we feel it is important to understand the rule completely before returning to the game world.

      Customer Support
      Electronic Arts, Inc. Customer Relations

      So I appealed it, that’s when I got the above email from them. I am appealing the suspension, but haven’t heard back from them yet.

      • That is very stupid. I can’t believe they’d do that. Seriously. EA has gone a bit too far with all this. Sims3 is a great game and all, but if they keep treating their paid members and customers that way, I really don’t see a bright future for them.
        Are you able to get on yet? My suspension lasted 3 days. Does the time suspended get longer the more you get banned?

  6. Thats crazy Slinky. Its like EA doesn’t want any help on making their forum better for its users. Its like you got banned for having a helpful opinion. I think we should have the Baby Momma Club thread on the sim3rich site. At least there we can have a thread like the original one we had and not worry about the crazy EA people shutting it down and banning us.

  7. OMG! well, atleast aarin’s thread is stickied! ; )

  8. slinky, we are sorry for deleting the chat threads over and over, the one that has been created now will stay up. We also won’t delete any threads uless we have too. Please come back to the site


  9. I can’t figure out how the heck to leave you a private message, lol! I tried your suggestion, but we only had a Spooke sharing thread for a very short while before it was deleted for whoknowswhat and all our work was lost. I don’t feel like wasting what little geekout time I have in an environment that is that unstable and/or disrespectful of its users. So I’m back to blog/floating around the official site – you can leave me a message thru my blog, I will try to be better about checking it. And you can delete this — I don’t want to inspire drama, just wanted to get you a message so you’d know I wasn’t ignoring ya. =)

    take care!

  10. I am absolutely shocked! Since EA has taken over a lot of things have gone down hill. No where in anything you have written, or done even comes across as a violation. There are a lot of threads out there that are saying they are petitions in the title. They are still around and you get banned? I think there is some really weak managment with EA. They come across as scared and insecure, especially when this is so harmless. EA has issues…they are scary!

  11. Wait so… suspended = permabanned?

    I got an e-mail saying i was suspended but i could dispute it and i can still go on the forum but not post… am i banned or perma? or suspended and what’s the diff?

  12. This is crap that I get banned for a lady cussing at me. and I report her. I am a paid member and should not have to put of with stupid stuff that I did no wrong to.

  13. please can someone help me my account has been banned on the sims 3 website and they have taken all my creations off but left my account so i can login but not post messages is there a way to get my account back please help me

  14. also i have not got an email off them as my old wmail adress is hacked and i cant get into it at all.

  15. I got banned too! For starting a food fight 😡 I hate EA!

  16. Look I want my account back its been banned for 4 months now look am really sorry EA May I have my account back i promise not to start any more trouble

  17. urggh me tooo! ive tryed everything and i cant seem to be able to post blogs or anything -____-
    I havent got an email yet but every time i post online it says:
    “sorry this cannot be done beacuse your account has been banned”
    i dont know what ive done???? 😦

  18. i didn’t do anything wrong and i was supended on my account for what .someone need to fix that report mess.people report u for nothing.

  19. when people talk smack at u and u talk back to them how u just going to supeneded one account.the other person was using foul language too. this is bull on how u report stuff.and yall just take people account away .but it’s all good.

  20. I got suspended for “Off-Topic Discussions” and using sexually explicit content in my story and blog post!! Seriously!?
    In my blog post I wrote this:
    Hi everyone :3 Does anyone know how to get that Upload Image Changer? I looked it up and couldn’t find it. Please help, I will gift whoever tells me 🙂

    And then in my story I said “And we had the sweetest, most passionate kiss” those exacct words.

    EA, I am done. I am spreading the word online and to my friends.You guys have the worst customer service I’ve ever seen. Whatever I did that made you unhappy, I can almost swear it wasn’t. So please fix that or I can assure you that you will lose a customer who was going to buy 2 more expansion packs.

  21. So how long does a 1st-time-suspension last anyway? I wanna blog and stuff already.

    • To the person that keeps trying to post rude and obnoxious posts (Tempahz: Yes, I will delete your comments, this is my blog. This is not a place for bullies and rude people. Find another blog to troll.

  22. BeachMagic reported me for saying, knock it off beach. I don;t think that is vulgar or threathening. I think she is just mad at me and trying to get me in trouble. I have blocked and I will mute her———-but I don;t think it’s fair for someone to be able to get away with cybering and talking vugally with all these men, and because I tell her to knock it off, I get wrote up.

  23. I was given a warning, because I said ,to BeachMagic———I said knock it off Beach—this is all that was said—-I don’t see how this violates any rules. Please explain.

  24. Gosh, that stinks! You try to do something nice for someone, and end up getting kicked off of the Sims 3 site. Have you considered opening a new account, using a different screen name. Just rename your site, here, and you should be back up and running. Call me a stubborn old broad, but there’s no way I’d let them give me the boot!

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